Terms and Conditions

ENROLLMENT

The Colegio de España does not charge any enrollment fee. If you wish to hire your lodging through our school, you should pay the placement of 30€

To book a course you have two options:

1.- Fill out the inscription form https://www.colegioespana.com/en/online-registration/ indicating all personal details

Once you have received the invoice of the required services, you should send a deposit of 100 € to confirm your booking (this deposit will be deducted from the total of the invoice)

The rest of the invoice can be paid before arrival or on the first day of course.  Our school does not offer any financing methods.

2.-Make the booking directly for the course chosen: when selecting the desired options (date, number of weeks, lodging, etc.) will be directed to the shopping kart where you can pay the total amount of the course and/or services, being duly registered.

METHOD OF PAYMENT

Payment of the courses and required services should be done within the established time frames of the Colegio de España and in the following way:

  • Credit Card
  • Wire transfer (COLEGIO DE ESPAÑA, BANCO SANTANDER, Address: Calle Rúa Mayor, nº 35, 37008, Salamanca, IBAN: ES08 0049 1550 7420 9008 9658, SWIFT: BSCHESMM)
  • PayPal
  • Cash on the first day of course

(All expenses and commissions generated by any of these transactions will be beard by the borrower).

INVOICE OR PAYMENT RECEIPT

The PROVIDER, after each payment, will give you a payment receipt, indicating the number of the invoice, company name and registered address of the provider, name and surname of the student, course name, settlement period, itemized breakdown of cost (VAT included), and place and date of issue.

FORMALIZATION OF CONTRACT

To formalize the services (course, lodging, etc.), you should send the contract and annex duly signed through email.

Two copies of the contract should be signed, being one copy of the student-borrower and the other one for the provider, which will be stored in the centre available to the competent authorities on demand.

INFORMATION SUBMISSION

Once you have sent the deposit and realized the booking, we will give you the brochure and information document where you can find the identification of the centre, the owner and person in charge, provisions, course name, deadline for applications, academic titles of teaching staff, prices and other circumstances.  Notwithstanding the foregoing the student will obtain this information through the website where he can download this information document before making the booking.

GENERAL INFORMATION ON COURSES AND SERVICES

  • MATERIAL INCLUDED

The Colegio provides the school material free of charge (notebook and pen). The books used during class are not included in the price of the course (the books should be paid for on the first day of class).

  • SCHEDULE AND ATTENDANCE

Generally classes will take place in the mornings (from 9.00a.m. to 1.00p.m. and from 9.00a.m. to 2.00p.m.). The Colegio is entitled to make changes to the class schedule in case necessary.

  • NUMBER OF STUDENTS PER CLASS

The average number of students per class is between 7-8 students (maximum allowed 12).

  • PUBLIC HOLIDAYS

On national or local holidays there will be no class. These days are not refundable (consult the information on the Price List and Calendar of Courses or on our website).

  • ATTENDANCE CERTIFICATE OF STUDY CERTIFICATE

At the end of the course all students will receive an Attendance Certificate free of charge, which will have the name and address of the Centre, name of the course, identification of the student, place and date as well as the signature of the person in charge-director of the Centre. At request of the student or his legal representatives, the centre will give information or certification of school performance with the achievement and attendance.

The certificates issued by the Colegio do not have an official value, the only certificate with an official recognition is the DELE issued by the Cervantes Institute.

  • WHERE THE COURSES TAKE PLACE

The office of Colegio de España is situated in Calle Compañía nº 65, 37002 Salamanca, although, for organizational reasons and, during the busiest months, classes might take place in other locations than the Colegio; in this case the student will be informed on this change.

  • LODGINGS

The Colegio de España offers the student the possibility to change his lodging to another one with the same characteristics in case he would not be satisfied.  In this case, he should inform the administration of the Colegio as soon as possible.

  • EXTRA-CURRICULAR ACTIVITIES

The activities which are not free of charge are not included in the course fee (except when booking in advance). The student can participate in any of the activities he wishes to upon payment at the administration.

The programmed activities require a minimum of 10 participants.  The Colegio de España is entitled to change or cancel any of the activities if minimum requirements are not met, in that case the amount paid for will be refunded.

  • MEDICAL INSURANCE

All students should have a medical insurance for their stay in Salamanca.  The Colegio de España will not be responsible of any problems in case the student does not have it.

The student, if he wishes to do so, can hire this service at the Colegio de España before arrival.

  • UNDERAGE STUDENTS

Our centre does not have a minimum or maximum age to participate in our courses, nevertheless the recommended minimum age is 8 years.

Underage students who participate in our courses individually will be lodged with host families.  Parents or legal guardians must sign a contract consenting the curfews, allergies and relevant information on the student, which the host family will be informed on.

In the case of groups of underaged students, the Colegio will receive the behavior rules from the contracting school.

The Colegio de España will not be responsible for any consequence caused by an inadequate behavior, misconduct, infringement of laws, etc. of the student during his stay in Salamanca.

TERMINATION/CANCELLATION OF THE CONTRACT

BY THE WILL OF THE PROVIDER .- This contract will automatically terminate on the following assumptions:

  1. In the event of non-payment of the borrower of the agreed Price within the agreed time limits.
  2. In case of non-compliance of the BORROWER of the liabilities assumed by him and referring to the due respect of the rules of the centre (diligence and care of the facilities and material of the Centre and hired services, respect toward classmates and staff, host families, etc., meeting attendance and punctuality rules, not hampering the development of class, etc.) and violation of laws of criminal code.

In case of revocation for the cause 1º, this is automatic without any prior notice to the borrower, in case of the cause 2º a simple notification through email sent by centre on this decision will be sufficient.

Once the course has started, in none of both cases of termination at the provider’s request, the provider will not be obliged to refund any of the amounts paid for, being entitled to claim any of the outstanding amounts until the end of the course.

BY THE WILL OF THE BORROWER

  1. WITHOUT CAUSE, the following shall apply:
If you have (only) paid the depositYou cancel your course and/or lodging 20 days before starting the courseWe reimburse you 50% of the deposit (50€)
If you have paid the whole invoiceYou cancel your course and other services (lodging, , transfer, etc.) 20 days before starting the courseWe reimburse you 50% of the deposit
If you have paid the whole invoiceYou cancel your lodging 20 days before your arrivalWe reimburse you 100% of the amount paid (except for the placement charge)
If you have paid the whole invoiceYou cancel any of the services (course, lodging, transfer, etc.) less than 20 days before starting the courseWe reimburse you the whole amount paid for, discounting the deposit of 100€

CANCELLATIONS FOR JUSTIFIED CAUSES

During the period between 20 days before starting and the start date of your course.

  • VISA DENIAL: the Colegio de España will give you the necessary documents to obtain your visa after having received the full payment of the course and hired services. IN CASE OF DENIAL, the cause of cancellation will be informed.
  • HOSPITALIZATION OR MEDICAL PRESCRIPTION (of the student or decease or hospitalization of a family member up to 2nd degree of consanguinity)

For any of these reasons, the Colegio will reimburse you 100% of the amount paid for (discounting bank expenses generated by the refund). Within 7 working days after having cancelled the course and/or other services you should send a justification to info@colegioespana.com , with acknowledgement of receipt and the Colegio will analyze and will, if appropriate, send you the refund indicated above.

JUSTIFIED CANCELLATION AFTER HAVING STARTED THE COURSE

If a student should return to his/her home country before the end date of the course due to FORCE MAJEURE (critical emergency and/or illness of direct kin) provided that this is properly justified, the Colegio will give the student a Certificate which will allow him/her to complete the sessions he/she was unable to complete.  This certificate will be valid during one year after receipt and the lodging will not be included on the certificate.

BY THE WILL OF THE PROVIDER

  1. CANCELLATION OF COURSES WHEN NOT REACHING THE MINIMUM NUMBER OF STUDENTS: the Colegio is entitled to cancel any of the courses which do not have a minimum of 4 students enrolled. In this case, we will offer a course with similar characteristics or a refund of the amount paid for.
  2. CANCELLATION AT THE BEHEST OF THE PROVIDER AND DUE TO FORCE MAJEURE: if due to any force majeure (fire, accidents and other type of natural catastrophes) the Colegio de España would have to cancel any of its courses, program or mini-stay, the total paid for will be refunded immediately. The Colegio will bear any bank expenses generated for this refund.

WITHDRAWAL

The student is entitled to withdraw from the educational contract without having to justify, within 14 calendar days of acceptance of the educational contract using the inscription form.

The student is entitled to exercise his right of withdrawal, therefore he should inform COLEGIO DE ESPAÑA Y AMBOS MUNDOS S.L on his decision to withdraw from the contract, to do this, there are two options:

-Send an email to info@colegioespana.com notifying the decision.

-Fill out the withdrawal form.

To exercise the right to withdrawal, it is sufficient whenever the notice related to exercising his right has been sent before the expiry of the corresponding due date.

 CONDITIONS FOR WITHDRAWAL

The withdrawal will lead to the cancelation of the enrolment with a full refund. Pursuant to the Loyal Legislative Decree 1/2007, of 16 November, the Colegio de España will refund the total amount of the hired services within 14 calendar days after having exercised the right of withdrawal.

The refund will be done in the same way as you have made the payment, in no case you will bear any of the expenses generated by the refund.