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Information and FAQ

Solve your questions


Solve your questions with our Frequently Asked Questions









How can I enrol for the course?

To enrol, you should fill out the enrollment form.

Please remind that you should send us a copy of your valid passport through email.

Which information will I receive after my enrollment?

After having sent the enrollment form, you will receive the invoice where we will indicate all the services you have asked for (course, accommodation, medical insurance, etc.).

Will I pay any enrollment fee?

No, our school does not charge any enrollment fee.

How should I pay?

After having sent your enrollment form, you should accept the invoice and pay the deposit of 100€. This amount will be deducted from the total amount of the invoice.

Payment should be done before starting your course through wire transfer/Paypal (all expenses and commissions are beard by the student) or in cash or with credit card on your first day of class.

Your enrollment for our courses will be confirmed once you have paid for the deposit or the total amount of the invoice.  The Colegio de España will send all information to the student in a maximum of 48 hours (working days).

When do I need to pay?

The payment of the deposit should be done within ten natural days after having received the confirmation.  The rest of the invoice can be paid for before arrival or on your first day of course.

Do I need a Medical Insurance?

Students living inside the European Union can get the European Health Insurance Card in their home country before travelling to Spain. This card can be used to get medical assistance in any public medical centre in case you need so.

If you do not live inside the European Union, you should get a Medical or Travel Insurance in your home country.

In case you would not have any insurance, you can request information at the following link about the Student Medical Insurance offered by the school. This insurance should be taken before arrival to Spain.

Which documents do I need for my visa?

To obtain your visa, you should present a certificate given by the school which confirms your enrollment for the courses and will have the following information: confirmation of payment, start and end date of your course, accommodation, etc.

The certificate will be sent by email or post, if so wanted.

If you need any information on your visa or you have any questions, do not hesitate to contact us.

Which is the procedure if I cancel my enrollment?

  • If you have only paid for the deposit (100€) and you cancel your course and/or accommodation at least 20 days before arrival, the Colegio will refund 50% of the deposit.
  • If you have paid for the total amount of the invoice and you cancel your course and other additional services (accommodation, transfer, etc.) at least 20 days before arrival, the Colegio will refund 50% of the deposit and 100% of the rest of the invoice paid for
  • If you only cancel your accommodation at least 20 days before arrival, we will refund 100% of the amount paid for (except for the placement charge).
  •  If you cancel any of the services /course, accommodation, etc.) less than 20 days before arrival, the Colegio will refund the full amount paid for, discounting the 100 euros deposit.
  • Once your course has started, you will not be entitled to any refund.

*Important: all bank expenses generated by the refund should be beard by the student.

  •  If your visa is denied after having sent the payment, the Colegio will refund you the total amount paid for, discounting the bank expenses. To be able to request a refund, you should send us a proof of denial.
  • If you would have to return home before the end of your course (due to a serious and justified reason, emergency, illness of a next of kin, etc.) the Colegio will give a Certificate to finish the days of the course left.  This certificate will be valid for one year (accommodation will not be included).


When do the courses start?

You can start your course any Monday.  The Colegio recommends A1 level students (Beginners) to start class during the first week of each course.

Which is the minimum and maximum age to participate in the courses?

Our school has does not have a minimum nor maximum age to participate in our course, nevertheless, the recommended minimum age is 8 years.

What is included in the price of my course?

The price of the course includes class material (notebook and pen), welcome gift, all extra-curricular activities free of charge which take place during your stay and an Attendance Certificate at the end of the course.

How do I know what level of Spanish I have?

On your first day of class, at 8.45 a.m. you will take a placement test to determine your level of Spanish (included within the course sessions). Or if you prefer, you can take our placement test online.

Can I change my level if I feel it is not the appropriate one?

Yes. To change to another level, you should contact your teacher or the Head of Studies.

How many classmates will I have?

The classes at our school have reduced groups. The average number of students per class is 7-8, the maximum number is 12.

Which nationality will my schoolmates at the Colegio de España have?

Our school receives students of all age groups and nationalities.

Can I extend my course?

Yes. To extend your course, please inform the Administration of the Colegio.

If you have a long-duration course and you wish to extend your course, you should inform at least a month before the end date of your course, and that way, we can apply the discounts offered by the Colegio.

Can I shorten my course?

The duration of your course can be extended, but cannot be shortened, without a properly justified cause (emergency, illness of next of kin, etc).

Can I cancel my course?

To cancel your course, please consult the conditions in the section Enrollment (FAQ). Once your course has started, you will not be entitled to any refund.

How can I contact the school in case of emergency?

From the Administration of the Colegio, we will send you a document with all Useful information before arrival, where you can also find the contact phone numbers in case of emergency.

Will I get any discount if I return to the Colegio de España?

If you return to the Colegio for the second time, you will receive a 5% discount for your new course, and if you bring us a friend to take a course at the Colegio, he/she will receive the same discount.


When can I arrive at my accommodation and when do I have to leave?

You can arrive and leave the accommodation any day of the week, including weekends, until 10.30p.m. for host families and flats.

How can I contact with the accommodation I have chosen?

On the invoice we will send you, you will find all necessary information for your accommodation (address, contact person, etc.).

What do I need to bring?

For all options, the bed linen, kitchen utensils, etc. are provided for

If you have chosen to stay at a shared flat, you should bring towels for your personal use.

Where do I get the keys for my flat?

When you arrive to your accommodation, the host family or landlord/landlady will give you the keys, which should be returned upon departure.

Can I change my accommodation if I am not satisfied?

Yes. The Colegio offers you the possibility to change your accommodation to another similar one (without any extra cost) if you would not be satisfied for any reason. In this case, please inform the Administration of the Colegio as soon as possible.

Can I extend my stay?

Yes. If you wish to extend your stay, please inform the Administration of the Colegio as soon as possible to ensure the availability.

Live a unique experience in a marvelous city


Don’t have any doubts.


How to get to Salamanca

Get to know Salamanca

Useful links

How to get to Salamanca

If you have any doubts on how to get to Salamanca, don’t worry, it is quite easy.



Direct bus Madrid-Salamanca from Madrid Airport.


Direct train Madrid-Salamanca from Chamartín Station.


Direct taxi from Madrid Airport.


The international airport of Madrid Adolfo Suárez-Barajas is situated at about 220 kilometres from Salamanca. If your flight arrives to Madrid Airport, the quickest way to come to Salamanca (and the one we recommend you) is the following:

The company Avanzabus offers a direct bus service from the airport (Terminals 1 and 4) to Salamanca, this trip takes approximately two hours and a half. 

If you wish to use this service, we recommend you to buy your ticket before arrival to Madrid.



If you are already in Madrid or you do not want to travel by bus, you can take the following option:

At the train station of Chamartín, you can buy your train ticket to Salamanca. This company (Renfe) offers several daily services.

How do I reach the Chamartín Train Station?

If you are at Madrid Airport and you wish to go  to Chamartín Train Station, you have the following options: 

  • By taxi: this service costs around 40 euros (depending on the traffic, supplements, etc.) and works 24 hours a day.
  • Suburban Train: a modern train suburban line connects Terminal 4 with several key points in Madrid: Chamartín, Nuevos Ministerios, Atocha and Príncipe Pío. For more information, consult this link.
  • By metro: from the airport you can take Line 8 which connects all airport terminals with Nuevos Ministerios Station in the centre of Madrid.  For more information, consult this link.


Our school offers the possibility to make reservations for a private pick-up service from the airport to your lodging in Salamanca. If you choose to take this service, a representative from our school will be waiting for you at the terminal exit holding a sign with your name.

The information on the driver (name and contact number) will be sent to you before leaving for Spain.

If you wish to take this service, ask more information at info@colegioespana.com.


Get to know Salamanca

Salamanca is part of the autonomous community of Castile and León and is situated in Western Spain, at about 200 kilometres from Madrid and 100 from Portugal.

In 1988, our city was declared WORLD HERITAGE CITY by the UNESCO and in 2002, Salamanca was chosen to be the European City of Culture. Strolling along its streets, discover its monuments (Cathedrals, San Esteban Convent, University, Palace of Monterrey, Clerecía Church or its famous Plaza Mayor) and discover its enchanting corners (Garden of Calixto and Melibea,  “Casa de las Muertes”, the Cave of Salamanca, etc.) will be a once in a lifetime experience.

Salamanca has approximately 150,000 inhabitants, many of those, students which convert the city into a young, dynamic and attractive city both for its security and its diversity.

In Salamanca culture and leisure will be guaranteed. You will be able to enjoy a wide cultural offer throughout the whole year (fairs, concerts, performances, etc.) and its active and famous night life.

Choose Salamanca to study Spanish

we assure you will not want to leave